FOR IMMEDIATE RELEASE
April 12, 2018
Mary Ann Dunwell, Public Information Officer, MT Dept. of Revenue, (406) 444-6700, MDunwell@mt.gov
MT Dept. of Revenue Extends Call Center Hours Monday & Tuesday for April 17 filing deadline
HELENA – The Montana Department of Revenue is offering extended call center hours again this tax season to help taxpayers before this Tuesday’s individual income tax filing deadline.
Customer service representatives will be available 7:30 a.m. to 7 p.m. on Monday, April 16, and Tuesday, April 17, 2018. Normal call center business hours are Monday through Thursday from 8 a.m. to 5 p.m. and Friday from 9 a.m. to 5 p.m. Taxpayers who need assistance can call the department’s call center at (406) 444-6900. Taxpayers can also visit revenue.mt.gov for more tax information or send an email to DORCustomerAssistance@mt.gov. The department replies to emails within 24 business hours.
The department reminds taxpayers about the Elderly Homeowner/Renter Tax Credit, or 2EC, a refundable income tax credit of up to $1,000. It is available to people based on household income and is for anyone age 62 or older as of December 31, 2017. To qualify, applicants must live in Montana for nine months or more, occupy one or more dwellings in Montana as an owner, renter, or lessee for six months or more, and have a household income less than $45,000 during the year.
Individual income tax returns are due April 17 at midnight. With just a few days until the filing deadline, the department has processed about 359,300 returns and issued about 288,300 refunds totaling about $134 million. The average refund amount is $465.
Taxpayers can check their refund status by visiting revenue.mt.gov and clicking “where’s my refund.” This digital tool includes a progress bar showing the status of the refund with an explanation, plus instructions if the department needs more information from the taxpayer to finish processing the return.